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Frequently Asked Questions

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If you have any other questions please reach out to us by phone or email and we will get back to you as soon as possible. 

You can call us 8:30am-7pm any day and we can rent a unit to you in about 10 minutes. You can also rent a unit online on our website as well.

Yes, to ensure the security and safety of our facilities we cannot have hazardous or flammable materials, illegal goods, food or organic material, guns, ammunition, explosives, or products that may potentially pose a risk to the environment.

The unit should only be accessed by the person we are renting to as that is who is responsible for it. If someone else needs access, please let us know.

Our support hours are 8:30am – 7pm, seven days per week. We do not have an office onsite.

Our facilities have access hours 6:30am-9pm. If you need extended hours, please let our support team know.

Only 10 day notice is required, so please email and/or call us, this will enable us time to prepare for the next person on our waiting list. You will get a schedule move out confirmation once requested.

No, all of our contracts are month to month, we just require a 2 month minimum.

Our support hours are 8:30am – 7pm. Storage can be booked anytime directly on our website. We know that everyone operates on a different schedule, so you can access your belongings easily.